Privacy Policy

Privacy Policy for PT. BILLION JAYA GROUP VPN Services

Last Updated: 2023.11.19

PT. BILLION JAYA GROUP ("we," "us," or "our") is committed to protecting the privacy of individuals who use our Virtual Private Network (VPN) services. This Privacy Policy outlines how we collect, use, disclose, and protect personal information.

1. Information We Collect:

a. Account Information: We may collect information provided during the account registration process, including your name, email address, and payment details.

b. Usage Data: We collect information about your use of our VPN services, including connection logs, session duration, and IP addresses.

c. Device Information: We may collect information about the devices you use to connect to our VPN, including device type, operating system, and version.

d. Cookies and Similar Technologies: We use cookies and similar technologies to enhance user experience and collect information about your interactions with our website.

2. How We Use Your Information:

a. Service Provision: We use collected information to provide and improve our VPN services, including troubleshooting, customer support, and service enhancements.

b. Security and Protection: Collected data helps us ensure the security and integrity of our VPN network, protecting against unauthorized access and abuse.

c. Communication: We may use your contact information to communicate important service updates, notifications, and promotional information. You can opt out of promotional communications.

3. Data Sharing and Disclosure:

a. Service Providers: We may share information with third-party service providers to assist in delivering and improving our VPN services.

b. Legal Compliance: We may disclose information to comply with legal obligations, enforce our Terms of Service, or protect the rights, property, or safety of our users.

4. Data Retention:

We retain user data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Choices:

a. Account Information: You can review and update your account information by logging into your account settings.

b. Cookies: You can control and manage cookies through your browser settings. However, disabling certain cookies may affect your experience with our website.

c. Communication Preferences: You can opt out of promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

6. Security:

We implement industry-standard security measures to protect user data from unauthorized access, disclosure, alteration, and destruction.

7. Children's Privacy:

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have unintentionally collected information from a child, please contact us to have it removed.

8. Changes to this Privacy Policy:

We reserve the right to update or modify this Privacy Policy at any time. We will notify users of any material changes via email or through our website.

9. Contact Information:

If you have questions or concerns about this Privacy Policy, please contact us at [email protected].

Thank you for choosing PT. BILLION JAYA GROUP for your VPN services.